Privacy Policy

Information We Collect

• ●Name, email address, and phone number when you apply for membership or purchase a ticket.
• ●Application responses and custom event questions you answer.
• ●Payment information (processed and stored securely by Stripe — we do not store card numbers).
• ●Check-in data (whether you attended an event).
• ●Communications you send us, including SMS messages to our event hotline.

How We Use Your Information

• ●To process your membership application and manage your membership.
• ●To send event confirmations, reminders, and updates.
• ●To process ticket purchases and issue refunds.
• ●To curate and improve our events and community.
• ●To communicate with you about No Bad Company news and upcoming events.

We do not sell your personal information to third parties.

Sharing Your Information

We share your data only with:

• ●Stripe — payment processing.
• ●Resend — transactional email.
• ●Clerk — authentication.
• ●Twilio — SMS delivery for our event hotline.

These services are bound by their own privacy policies and are prohibited from using your data for other purposes.

SMS Messaging

Event Hotline: By texting our event hotline at (737) 727-4222, you consent to receive SMS replies from No Bad Company. We only reply to messages you initiate. Message and data rates may apply. Reply STOP to opt out. We do not share your mobile number with any third parties for marketing purposes. Your number is shared only with Twilio for message delivery.

Subscriber SMS List: By submitting your phone number and checking the SMS consent box at thenobadcompany.com/sms-signup, you expressly consent to receive marketing SMS text messages from No Bad Company LLC at (844) 393-0889 about upcoming events, party announcements, and community updates. This consent is not a condition of any purchase. Message frequency: approximately 2-4 messages per month. Message and data rates may apply. Reply STOP to any message to opt out at any time. Reply HELP for assistance. We do not sell or share your mobile number or SMS opt-in data with any third-party affiliates for marketing purposes. Your data is shared only with Twilio for message delivery.

Data Retention

We retain your data for as long as your membership is active or as needed to provide services. You may request deletion of your data at any time by emailing team@thenobadcompany.com.

Your Rights

You have the right to access, correct, or delete your personal data. To make a request, contact us at team@thenobadcompany.com. California residents have additional rights under CCPA. EU/UK residents have rights under GDPR.

Cookies

Our website uses essential cookies for authentication and session management. We do not use advertising or tracking cookies.

Contact

team@thenobadcompany.com