Legal
Refund Policy
No Bad Company | Effective: June 1, 2026
No Bad Company hosts curated events and experiences in Austin, TX. This policy covers all ticket purchases and paid Event Access made through our platform.
Ticket Refunds
All ticket sales are final unless the event is cancelled or rescheduled by No Bad Company. If we cancel an event, you will receive a full refund to your original payment method within 5–10 business days. If we reschedule an event, you will have the option to transfer your ticket to the new date or receive a full refund within 14 days of the rescheduling announcement.
Member Refunds
Members who have been approved and paid any membership-related fees are not eligible for refunds once access has been granted. If you believe there has been an error, contact us at team@thenobadcompany.com within 7 days of your charge.
Non-Member Ticket Buyers
Non-members who purchase tickets are subject to the same terms as above: all ticket sales are final unless the event is cancelled or rescheduled by No Bad Company. If you believe you were charged in error, contact us at team@thenobadcompany.com within 7 days of your charge and we will review it.
Waitlist
If you are on a waitlist and are not ultimately admitted to an event, you will not be charged.
Contact
For all refund inquiries: team@thenobadcompany.com.